Education:
Coursework: MS Dos, Design, Computer Graphics;
Computer
Art; Print Production; Desktop Publishing;
HTML;
JavaScript and PhotoShop -
College
of Lake County; Grayslake, IL
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Master of Social Work
George Williams College; Downers Grove, IL
Bachelor of Science
George Williams College; Downers Grove, IL
Associates Degree in Applied Behavioral Science
Joliet Junior College; Joliet, IL |
| Hardware: |
Software: |
| IBM PC's and |
PhotoShop/Image Ready |
| Compatibles |
Illustrator |
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DreamWeaver |
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Flash |
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CorelDraw |
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Painter |
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MS Office |
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HTML |
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JavaScript |
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e-commerce |
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CITRIX |
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Experience Summary:
I would like to work in Graphic Design, Web Design and/or Web
Development. I am an individual who is excited about the field
of computers, self-motivated, creative, energetic, enthusiastic,
hardworking, resourceful, fast learning, positive, self-directed
and one who thrives on challenges. In addition, my background
in psychotherapy has provided me with good organizational, problem
solving, planning, leadership and communication skills.
I made a career shift almost four years ago, choosing to focus
on the IT industry. I believe that my previous experience has
been a tremendous asset in my IT career in that I have the ability
to work with individuals of all levels and empathize with end-users
on issues. I have continued to educate myself on new technologies
and software programs in order to remain competitive.
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Experience:
1994 - Present
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Freelance Graphics Design/Web Design and Development.
Chicago Society
for Bioenergetic Analysis
Industrial Tire Service
of Arizona
American Association of Cleaning
Equipment Manufacturers
Aesthetic Surgery Center
Little Havana Cigar Factory
(e-commerce)
International Society of Metal Clay
Artisans
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1998 - 2002
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Tower Performance Group
Consultant
* Web design and graphics
* Gained experience in analyzing, installing, configuring, building,
upgrading and troubleshooting PC hardware/software;
* Worked/managed HelpDesk: front-line interface with endusers,
providing level 1 & 2 support to 6 remote locations from the
corporate headquarters; resolving issues, assigning tickets using
Advanced HelpDesk (AHD), tracking calls, reporting;
* Installed Microsoft Windows 95/98, Office products to configuration
specs;
* Responsible for ensuring users have access to applications and
that analysts follow-up more complex issues;
* Local/Domain Administration - supporting networks, servers and
managed desktop;
* Managed 3rd Shift operations; CITRIX
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2000 - 2001
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CDI
Technical Consultant
* Assisted with Customer Service/HelpDesk for Hamilton-Sunstrand
as they prepared to relocate their Help Desk to Norwich, CT.
* Used both Applix and Remedy HelpDesk Software.
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1980 - 1998
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Licensed Clinical Social Worker
Psychotherapist
* Developed a thriving private practice;
* Served as consultant to several area psychiatric hospitals;
* Developed the first in-patient treatment program for adolescent
sexual offenders;
* Served as expert witness in several area counties;
* Taught Doctoral and Masters level students; trained and supervised
Doctoral and Masters level interns.
* Trained psychotherapists and presented throughout the Midwest;
* Participated in multiple television and radio programs / interviews.
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| References available upon request. |
Home
| Graphics
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